- 1. How do I open the application without registering?
To open the sex view app before you have registered an account and paired the device with your account please use default password "6206". Once you have set up an account and paired your device, you will have to use the same password you set up for your account to log in.
- 2. How do I register an account?
All you need is a valid email address. Please press "sign up" link, enter your email address and confirm. Now go to your mailbox and open automated email you have received from us. If you do not see the email please check your spam box and make sure you added "firstname.lastname@example.org" to your safe senders list. Click on the link in your email or copy and paste to your web browser. Your account will now be activated and you will be able to select a password to protect your account. You are now free to authorize your device, purchase products and view your account details.
- 3. How do I reset my password?
Press the "Forgotten Password" link on our log in page. We will send you an email with the link to select your new password. This link will only be valid for 24 hours. If you don't reset your password within this period you will have to go to press "Forgotten Password" again and re-submit your email address.
- 4. How do I activate my account?
Please check your mailbox after you filled your email address on the "Sign up" page. If your email address was valid, we have sent you a link to activate your account and select your password.
- 5. Where can I purchase the device?
Please call us on +44 1795 429 666 or email email@example.com and we will give you the reseller nearest to you; alternatively you can purchase the device directly from us.
- 6. How do I get the pairing code?
The pairing code will be generated by Sex View application when you open the app on an unpaired device. The pairing code is connected to your MAC address and is only valid for 24 hours. If you won't be able to pair your device online within this period you will have to open the app again and the device will generate new pairing code for you.
- 7. How do I authorize or deauthorize a device?
To authorize a device please log into your account at sexview.net and press "authorize device" link. You will be prompted to enter your pairing code. Press "submit" to confirm. Your device is now paired with your account.
To deauthorize your device please log into your avvount at sexview.net and press "deauthorize device". Select the device you wish to deauthorize and confirm. Please note there is 90 days cooling off period during which you won't be able to deauthorize your device. If you wish to deauthorize the device before this period please email us the request to firstname.lastname@example.org or call us on +44 1795 429 666.
- 8. When should I deauthorize a device?
You should deauthorize your device if you are planning to sell the device or the device is no longer in use. Deauthorization will delete the link between your device and your account. Your account will remain valid and you will be able to authorize different device and use it with the same account.
- 9. How do I change my password?
There are two ways to change your password.
If you have forgotten the password please press the "Forgotten Password?" link on our log in page. You will have to fill your email address and we will send you a link to reset your password.
If you wish to change your password and you know your current password please log in and press "Change Password" tab. You will be asked to fill your old and new password and confirm.
Please note: The password on your device is linked to the password on your account. If you change the password on your account you will need to use the new password to access the app on your device.
- 10. How do I purchase a product?
If you wish to purchase a product, you have three options:
A. You can purchase credit to watch a film from Pay Per View library. This will give you entitlement to watch one film of your choice for the period of 24 hours. You can purchase as many credits as you wish. The price for one film from Pay Per View library is 1.99 Euro.
B. You can purchase 1 month subscription, which will give you entitlement to watch any film from Subscription Library for the period of 30 days.
C. You can purchase 6 month subscription, which will give you entitlement to watch any film from Subscription Library for the period of 180 days.
You can also combine the products, e.g. you can purchase both 1month or 6 month subscription and additional PPV credits.
You do not need to purchase any product to browse the application content. You only have to purchase product if you wish to watch the films.
To purchase a product please log into your account, press "Buy Subscription" tab and select your choice. Then fill your details as requested and confirm. You will be directed to secure website Sagepay where you will fill your payment card details. The credit will be available on your device immediately.
Please note, this payment will appear on your bank statement as "Services Purchase".